Policies & Forms
Learn about the policies that help us provide your children with the best standard of care.
Office Forms & Downloads
New Patient Forms
- Please download, complete and bring these forms to your first visit.
- New Patient Packet
- Release of Medical RecordsUse this form to share the medical records from your previous doctor, if needed.
Individual Forms & Office Policies
- Financial Policy
- HIPAA Notice of Privacy Practices
- Release of Medical RecordsUse this form to share the medical records from your previous doctor, if needed.
- Texas Immunization Registry Consent (Under 18 Years)
- Texas Immunization Registry Consent (18+ Years)
School & Sports Forms
- Texas UIL Physical Evaluation FormThis form must be completed annually by a parent (or guardian) and student in order for the student to participate in activities.
- Texas UIL Athletics Forms
Well Child Exam Handouts
Billing & Insurance
We are committed to providing the best possible care and service to you, and appreciate your understanding of your financial responsibilities as an essential part of your child’s care. If you have any questions concerning these policies, please contact our office.
It is Your Responsibility
- To know the limits and coverage of your particular health insurance policy.
- To show your insurance cards to us at each visit.
- To pay any copay or deductible at the time of service.
If you have questions about your coverage, benefits, or payment obligations, it is important to check with your insurance company.
Payment Methods
Payment may be made by cash, check, or credit/debit card. We also accept Health Savings Account (HSA) cards for payment. All returned checks will be subject to a service charge of $30.
Credit Card on File
To make sure that we can collect your portion of the bill once your insurance company processes the claim, we encourage you to leave a valid credit card on file with the practice. Your card will only be charged the outstanding amount that your insurance company determines to be ‘patient responsibility’, as spelled out in your Explanation of Benefits (EOB).
Administrative Fee
At Bright Beginnings Pediatrics, coordination of care is central to making sure that children get good quality healthcare. This means several hours are spent providing services that insurance does not pay for. Some of these services include processing various administrative requests, such as lengthy FMLA paperwork. A $25 fee may be charged for such items.
Self-Pay
We are happy to work with families that prefer to pay directly for services or do not have insurance. For such patients, a time-of-service discount will be applied to the bill if settled in full on the day of service. This discount does not apply after the day of the visit.
Accepted Insurance
- To be as accessible as possible to the families in our community, we take many insurance plans, including those listed below. Please contact your insurance carrier to verify that Bright Beginnings Pediatrics is in their network.
- Aetna
- All Savers
- Allegiance Benefit Plan
- Assurant Health
- Blue Choice PPO
- BCBS TeamCare
- Blue Essentials/Blue Health Select
- Boon-Chapman
- Cigna
- Coushatta Health Department
- Freedom Life
- Golden Rule
- Group & Pension
- Masters, Mates, and Pilots Health Benefit Plan (MM&P)
- Meritain Health
- MultiPlan/PHCS
- National Association of Letter Carriers Health Benefit Plan
- Nexcaliber
- Quantum Health
- Texas Municipal League (TML)
- TRICARE/TriWest
- United Healthcare (UHC)
- United Medical Resources (UMR)
- United Healthcare Shared Services (UHSS)
- WebTPA
Appointments & Office Policies
We make every effort to meet the needs of our patients by offering preventative well child visits, as well as same-day sick visits when at all possible. Please contact the office to schedule a visit. We do not offer walk-in visits.
Late Arrivals
We make every effort to run on time, as we believe everyone’s time is equally valuable. If you are later than 15 minutes for your appointment, you will be offered the next available appointment time. Out of courtesy to our other patients, we may ask you to reschedule your appointment.
Cancellations/No-Shows
Missing an appointment without giving prior notice to the practice deprives other patients of the chance to take a slot that opens. We request notice of at least 1 business day for all cancellations. A $40 no-show fee may be assessed for all well and specialty consult visits not previously cancelled.
Medication Renewals
To renew a prescription, you can contact your pharmacy, call our office, or send a secure message using the Spruce app.
Please allow 24 hours notice for most medication renewals (72 hours for ADHD medications). Patients must be up to date on well child and follow up visits.
Vaccinations
We firmly believe in the effectiveness of vaccines to prevent serious illness and to save lives, and we have complete confidence in vaccine safety. We strongly recommend that all children and young adults should receive the recommended vaccines according to the schedule published by the Centers for Disease Control and the American Academy of Pediatrics. If you have any questions about vaccines, please speak directly with your provider.
After-Hours Care
If your child’s illness or injury is life threatening, dial 911.
Pediatric Nurse Call Service
If you have an urgent question that cannot wait until the next business day, we have an after-hours pediatric nurse call service. To leave a message for them, call our office number and choose extension 1.
Other Resources
You may send a message through the Spruce app or our patient portal. We will respond on the next business day.
Also, please see our Patient Education Library and our Medication Dosage Calculator. Both these tools provide valuable information.
Poison Control Hotline
Suicide & Crisis Lifeline
Hospitals / Emergency Rooms
CHI St. Luke’s Health Memorial Hospital
1201 W Frank Ave
Lufkin, TX 75904
(936) 634-8111
Woodland Heights Medical Center
505 S John Redditt Dr
Lufkin, TX 75904
(936) 634-8311
Contact Us
Bright Beginnings Pediatrics
2001 Tulane Dr, Suite A
Lufkin, Texas 75901
Phone
(936) 404-4602
Fax
(936) 262-6504
Our office is located on Tulane Dr. one block south of Loop 287 behind the Southpoint Shopping Center, which includes stores such as Ross, Michael’s, and Five Below.
Office Hours
Monday - Friday
8:00 am - 5:00 pm
An appointment is required for each child to be seen. Please call our office to make an appointment.
After-Hours Care
If your child’s illness or injury is life threatening, dial 911.
If you have an urgent question that cannot wait until the next business day, we have an after-hours pediatric nurse call service. To leave a message for them, call our office number and choose extension 1.
Poison Control Hotline
(800) 222-1222
Suicide & Crisis Lifeline
Dial 988
www.988lifeline.org
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